Frequently Asked Questions
The promotion runs for eight weeks, commencing on the 20th of April 2026 at 12:00am AEST (2:00am NZST) and closing at 11:59pm AEST on the 14th of June 2026 (1:59am NZST on 23/06/26).
This promotion is open to both Australian and New Zealand residents.
Entry is open to people aged 18 years and over.
The promotional terms and conditions can be accessed here.
Please email promotions@thecg.com.au for any questions about this promotion. For any product questions please phone 1800 627 231 (AUS) or 0800 441 512 (NZ) or email the Ferrero Consumer Service team at consumercare.aus@ferrero.com (Monday to Friday from 8:00am – 6:00pm).
To enter, entrants must undertake the following steps during the Promotional Period:
- Purchase any of the eligible Tic Tac products Strawberries and Cream (24g & 49g), Orange (24g & 49g), Peppermint (24g & 49g), Fruit Adventure (24g & 49g), Tic Tac Two Raspberry & Lemon (38.5g) Tic Tac Two Spearmint Fresh & Mild (38.5g) from participating retailers in Australia or New Zealand (excluding online for New Zealand);
- Visit www.tictac.com/win, complete and submit the online entry form, including uploading their Qualifying Purchase receipt.
- Check the box consenting to personal information being stored and managed in accordance with the Privacy Act 1988 (Cth) and the Promoter’s privacy policy. and;
- Submit the fully completed online entry form.
You will receive an instant on-screen message confirming that your entry has been received.
The competition will run in all retailers (including online) that stock the eligible Tic Tac 24 gram, 38.5g or 49 gram packs products across Australia and New Zealand (excluding online for NZ), including participating major retailers, petrol stations and convenience retailers.
Eligible sizes: 24g, 38.5g, 49g, including:
- Strawberries & Cream
- Orange
- Peppermint
- Fruit Adventure
- Tic Tac Two (Raspberry & Lemon, Spearmint Fresh & Mild)
Entries can only be registered during the promotional period. Please contact promotions@thecg.com.au for any questions about this promotion.
If you are having issues during the promotional period, please contact us here.
Prize winners will be notified by email within two (2) business days of the draw, and their details will be published (first initial, surname, postcode and country of residence) here each Friday.
All Prizes must be claimed by 1:30pm (AEST) (3:30pm NZST) on 15/07/26.
A draw for any prize/s which are unclaimed by the Prize Claim Date may take place from amongst all non-winning entries at 2:30pm AEST on 16/07/26 (4:30pm NZST) at the same place as the original draws. Entrants must retain proof of purchase should they be a second draw winner.
In the case of a winner, prize winner/s will be notified by email within two (2) business days of the prize draw and their details published at www.tictac.com/win.
You will receive an email letting you know that you’re a winner. Make sure your email address is correct to avoid any bounce backs. Prize delivery depends on the type of prize in the event of an undeliverable email, all reasonable attempts will be made to reach you. If unsuccessful, your prize will be forfeited and awarded in the unclaimed prize draw.
Multiple entries permitted, subject to the following:
- only one (1) entry permitted per transaction, regardless of how many Eligible Products are purchased in that transaction in excess of one (1);
- each entry must be submitted separately and in accordance with entry requirements;
- a maximum of one (1) entry per person per day is permitted;
- a limit of one (1) Minor Prize per person applies (excluding SA residents).
You must retain your promotional product receipt/s for all claims as proof of purchase.
Personal details are stored & managed in accordance with our privacy page here. If you are a prize winner, your details will be published on our website (as mentioned in the promotional terms and conditions)
There are a total of:
- One hundred (100) Minor Prizes available to be won;
- Twelve (12) in draw’s two to seven and fourteen (14) in draws one and eight
- Each "Minor Prize" consists of a $200 Ticketek voucher.
- One (1) Major Prize available to be won in the Major Draw;
- The “Major Prize” consists of an international music festival experience of the winner’s choice for two (2) adults, for up to a maximum of five (5) nights.
The Major Prize will be awarded in the form of a $20,000 Free2Travel voucher redeemable for flights, accommodation (maximum five (5) nights), tickets, day tours, attractions, travel insurance, car hire, concerts, dining, special interest trips, and any taxes involved in the bookings thereof. The travel voucher can only be used once and must be used towards an international music festival of the winner’s choice. Voucher will be valid for 12 months from the date of issue.
No, this is not permitted.
Any remaining balances cannot be awarded as cash and must either be spent where eligible or forfeited.
